VPN or Dial Up Service Option

Where your own experts may not be immediately available, our expert technical support specialists can directly access your systems for fast, efficient, problem diagnosis. The complexities of setting up and complying with security access policies require an annual commitment.

Key Incremental Service Parameters

• May be added to either Foundation or 7 x 24 Critical Support
• Offers more efficient problem diagnosis and resolution
• Direct access to your network
• Expert analysis to identify issues
• Compliance with your security policy

Fee Structure

• Annual Service Fee
• Ensures dial up and/or VPN facilities are in place and ready for use